Terms And Conditions

🛒 Terms of Sale

💰 Pricing

1. All prices are in ZMW
2. Prices may change without notice
3. Product availability is not guaranteed

✅ Orders

1. Orders are confirmed after full payment
2. You’ll receive a confirmation/invoice once payment is successful
3. Please review all details before paying

💳 Payment Methods

1. Mobile Money
2. Bank Transfer
3. Cash (where applicable)

🚚 Delivery

1. Nationwide delivery available
2. FREE delivery on orders K1,500+
3. Orders below K1,500 may include a fee
4. Delivery time depends on location
5. Courier delays may occur (outside our control)

🔁 Returns

1. Accepted only for:
2. Defective items
3. Incorrect products
4. Must be reported within 24 hours

Conditions:

1. Item unused
2. Original packaging intact
3. Proof of purchase required

🔄 Exchanges

1. Allowed within 48 hours
2. Subject to stock availability
3. Must meet return conditions

❌ Non-Returnable Items

1. Used products
2. Clearance items
3. Software / digital goods

🛡️ Warranty

1. Covers manufacturing defects only
2. Does not cover misuse or wear & tear

📦 Ownership

1. Goods remain property of Anaya Smart Accessories until fully paid

👤 Customer Responsibility

1. Provide correct delivery details
2. Be available to receive orders
3. Double-check order before payment